Effective Date: 24/02/2025

At VynHive Technologies Pvt Ltd (“Company,” “we,” “us,” or “our”), we value the privacy of our visitors and clients. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or interact with us in any manner. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to improve our services and provide a seamless experience. The types of information we collect include:

1.1 Personal Information

  • Name, email address, phone number, postal address
  • Company name and business details (if applicable)
  • Payment details (processed securely via third-party payment processors)
  • Login credentials for accessing our services
  • Any other information voluntarily provided by users

1.2 Non-Personal Information

  • Browser type, operating system, and device information
  • IP address and geolocation data
  • Pages visited, time spent on the website, and navigation behavior
  • Cookies and tracking technologies (refer to Section 6 below)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and improve our services
  • To process transactions and send invoices
  • To communicate with clients regarding service updates, promotions, or support inquiries
  • To enhance user experience and customize services based on preferences
  • To analyze website traffic and performance for optimization
  • To comply with legal obligations and enforce our policies
  • To protect against fraud, abuse, or unauthorized access

3. Sharing and Disclosure of Information

We do not sell, trade, or rent personal information to third parties. However, we may share information in the following cases:

  • Service Providers: We may share data with third-party vendors, payment processors, cloud storage providers, and IT support services to facilitate our operations.
  • Legal Compliance: If required by law, we may disclose information to comply with legal processes, enforce agreements, or protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity.
  • Consent-Based Sharing: If a user provides explicit consent, we may share information as requested.

4. Data Security

We take stringent security measures to safeguard personal data from unauthorized access, alteration, disclosure, or destruction. Measures include:

  • SSL encryption for secure data transmission
  • Firewalls and network security monitoring
  • Restricted access controls for authorized personnel only
  • Regular security audits and vulnerability assessments
  • Secure third-party payment gateways for transactions

Despite our best efforts, no data transmission over the internet is 100% secure. Users are encouraged to take precautions such as using strong passwords and enabling two-factor authentication where applicable.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the retention period expires, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site performance. Types of cookies we use include:

  • Essential Cookies: Required for website functionality
  • Analytical Cookies: Used for tracking website traffic and user behavior
  • Marketing Cookies: Used for targeted advertising and promotional activities

Users can manage cookie preferences through browser settings. However, disabling certain cookies may impact website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of third-party platforms before sharing personal information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, update, or delete your personal information
  • The right to object to data processing or request restrictions
  • The right to withdraw consent for data collection
  • The right to request a copy of your data in a portable format

To exercise these rights, please contact us using the details in Section 10 below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from minors. If you believe we have collected data from a minor, please contact us immediately for removal.

10. Contact Information

For any privacy-related inquiries, concerns, or requests, you may contact us at:

VynHive Technologies Pvt Ltd
hello@vynhive.com
+91 8094433344

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Users are encouraged to review this policy periodically to stay informed about data protection practices.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.